Software Engineering Lead · Bengaluru, India

Building Salesforce platforms that work beautifully at scale.

I lead Salesforce engineering across Experience Cloud, Apex, LWC, integrations, and release automation—turning complex requirements into fast, maintainable products.

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8+Years in Salesforce
300K+Portal users supported
95.8%Faster deployments
Mayank Anand
Currently atOptum · UnitedHealth Group

About

Practical engineering.
Measurable outcomes.

I’m a Salesforce developer and engineering lead with 8+ years of experience delivering Experience Cloud products, CRM solutions, integrations, and modern release pipelines.

At Optum, I lead the move to GitHub-based Salesforce CI/CD and build portal experiences supporting more than 300,000 users. My work centers on clean component architecture, performance tuning, and reliable delivery.

My earlier experience across Viatris, Happiest Minds, and Accenture spans Veeva CRM, Azure integrations, global release operations, and Salesforce development for life sciences teams.

Career

Professional experience

Eight years of building and improving Salesforce products across healthcare and life sciences.

Optum · UnitedHealth Group

Software Engineering Lead

Nov 2025 – Present
  • Leading the move to GitHub-based Salesforce CI/CD, reducing deployment time from one day to one hour—a 95.8% improvement.
  • Designing Experience Cloud solutions with LWC and Aura for external portals supporting 300,000+ users.
  • Built reusable parent-child and child-parent communication patterns that improve component maintainability and reuse.
  • Implemented pagination and result optimization for data-heavy interfaces, improving responsiveness and user experience.

Viatris

Assistant Manager – Veeva Development

Dec 2022 – Nov 2025
  • Led Azure DevOps adoption for change management and release processes.
  • Integrated Azure API Management with Salesforce to improve data exchange and interoperability.
  • Built Apex, triggers, flows, batches, and LWCs for business-critical Salesforce solutions.
  • Delivered dashboards and scheduled reporting used by data stewards across EMEA, North America, and ANZ.

Happiest Minds

Senior Engineer

Mar 2022 – Dec 2022
  • Handled support and enhancement work for Viatris across EMEA and US regions.
  • Delivered Veeva enhancements across triggers, batches, profiles, permission sets, workflows, and Process Builders.
  • Contributed to requirement gathering and solution design for changes affecting 1,000+ users.

Accenture

Application Development Analyst

Aug 2018 – Mar 2022
  • Developed and supported Veeva CRM for a global life sciences client.
  • Built Aura and LWC components during a Classic-to-Lightning migration.
  • Created territory management capabilities for onboarding 1,000+ users across 160 territories.
  • Helped deliver remote meeting functionality used at scale during the COVID lockdown.

Expertise

What I bring to the platform

01

Experience Cloud

Scalable external portals built with reusable LWC and Aura patterns, optimized navigation, and responsive data experiences.

02

Salesforce Engineering

Apex, triggers, flows, Visualforce, batch processing, and scheduled jobs designed for maintainability and performance.

03

DevOps & Integrations

GitHub CI/CD, Azure DevOps, REST APIs, Azure API Management, and Salesforce CLI for dependable delivery and interoperability.

04

Veeva Platforms

Deep Veeva CRM and Vault experience supporting regulated life sciences workflows, users, releases, and global operations.

Selected work

Projects with real impact

Release engineering

Salesforce CI/CD Modernization

Driving the migration of Salesforce release management to a GitHub-based CI/CD workflow, cutting deployment time from one day to one hour.

GitHubCI/CDSalesforce CLI
Platform engineering

Experience Cloud Engineering

Reusable portal components with robust communication patterns, pagination, and optimized result handling for an audience of 300,000+ users.

Experience CloudLWCAura
Cloud integration

Alexa Integration with Salesforce

A custom Alexa skill using Node.js, AWS Lambda, and Salesforce APIs for secure account and order management interactions.

Node.jsAWS LambdaSalesforce API

Toolkit

Skills across the Salesforce lifecycle

From component architecture to deployment automation and enterprise integrations.

Salesforce

  • Apex
  • Triggers
  • Flows
  • LWC
  • Aura
  • Visualforce
  • Batch Apex
  • Scheduled Jobs
  • Experience Cloud

DevOps & Integration

  • GitHub
  • CI/CD
  • REST APIs
  • Azure DevOps
  • Azure API Management
  • Salesforce CLI

Tools & Platforms

  • Veeva CRM
  • Veeva Vault
  • AWS Lambda
  • Alexa Skill Kit

Background

Education & recognition

Education

B.E.

BNM Institute of Technology

72%

12

MGM Higher Secondary School

CBSE · 83.6%

10

The Jaintpur Public School

CBSE · 9.6 CGPA

Recognition

Young Champion Award
Accenture Bengaluru recognition for Alexa integration and independently supporting the LATAM region.

Tech Innovation Award
Selected among three teams for the Accenture Bengaluru campus innovation awards.

Performer of the Month
Recognized by the client for delivery and impact.

Beyond work

Curious by default

Reading

Fiction, non-fiction, classics, and contemporary ideas on Goodreads.

AI & ML

Following researchers and builders shaping the next generation of technology.

Get in touch

Let’s build something useful.

I’m always happy to discuss Salesforce engineering, Experience Cloud, platform modernization, and thoughtful product delivery.

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